Frequently Asked Questions
What types of counselling services do you offer? We offer individual counselling services tailored to your unique needs. For Quebec residents, we provide psychotherapy under the supervision of psychologists from Medipsy. If you're interested in psychotherapy, please book an initial consultation to discuss how we can help you.
Do you only support people dealing with anxiety in social settings? While we specialize in helping clients overcome social anxiety, we also offer support for a wide range of issues including stress management, depression, grief, relational challenges, burnout, workplace difficulties, parenting concerns, and issues related to separation and divorce. Spirituality, faith-based and Christian counselling are available upon request. We are here to support you through various life challenges.
How do I book an appointment? Booking an appointment is easy. You can reach us by calling 514-418-7882, emailing us at info@delightedsoulcounselling.com, or using our online booking system. Just click BOOK NOW to get started.
What should I expect during my first session? Your first session is an initial assessment where we’ll discuss your concerns and goals. This helps us create a personalized counseling plan that’s tailored to your specific needs.
How long are the sessions? Individual sessions typically last 50 minutes. If you require more time, we also offer extended sessions of 75 minutes upon request.
What are your fees? Our counselling fees range from $140 to $210. To continue providing exceptional care and to keep up with economic changes, our fees may increase periodically to align with inflation. We will inform all current clients of any fee changes at least 2 months in advance via email.
Do you offer online or remote counselling? Yes, our practice is 100% online. We offer both video and telephone counselling to accommodate your preferences and needs.
Are your services covered by insurance? Many insurance plans cover our services. We recommend checking with your provider to understand your coverage. We can also provide the necessary documentation for reimbursement.
Should I receive counselling or psychotherapy? Counselling might be suitable if you’re looking for support with specific life issues, need short-term help, or seek practical advice and coping strategies. Psychotherapy might be more appropriate if you’re dealing with long-standing psychological issues, need to explore deep-seated patterns and behaviors, or require long-term treatment for mental health conditions.
What is your cancellation policy? We require at least 48 hours' notice for cancellations or rescheduling. Late cancellations or missed appointments may incur a fee.
Is counselling confidential? Yes, all sessions are confidential. We strictly adhere to privacy and confidentiality policies in line with professional ethical guidelines and legal requirements.
How many sessions will I need? The number of sessions varies depending on your individual needs and goals. We will discuss this during your initial sessions to determine the best plan for you.
Do you offer emergency or crisis counselling? While we do not provide emergency services, we can refer you to appropriate crisis intervention resources. For immediate assistance, please contact your local emergency services or crisis hotline.
